Terms and Conditions

Terms & Conditions

By making a booking, you acknowledge that you have read, understood, and fully accept Four Paws Dog Training’s terms and conditions as detailed below:

Course Fees

Course fees must be paid in full at the same time as sending the booking form.

This will secure your place on the course.

Cancellation and Refund

No refunds will be made if you cancel after a course has started.

If you have to cancel your booking before the course starts, then please let us know as soon as possible ,so we can advertise your place.

If we are able to fill your place, then a full refund will be given.

If we are unable to fill your place, then no refund will be given.

No refund or part refund will be given, for classes missed within a course before completion.

Please make sure you can attend all dates of the course before booking.

Be sure you are happy with the class start time, the location of our training venue, and your own travel time.

Classes start promptly, and arriving into class late can disturb those already in class.

1-2-1 Home Training

If you wish to book a 1-2-1 home training session then email kathryn@fourpawsdogtraining.co.uk

If a 1-2-1 Home Training booking form has been sent to you, the form must be returned no later than 48hr after receipt, this will secure your session.

If your booking form is not received within this time frame, then your 121 Home Training session may be given to the next person on our waiting list.

Vaccinations for class

Your dog must be up to date with the following vaccinations: Hepatitis, Distemper, Leptospirosis, and Parvovirus. Please bring your dog’s vaccination card to the first class.

Female in season

If you have a female dog and she comes into season during a course, then please do not bring to class.

You are very welcome to attend class on your own without your dog, watch the class exercises, then you can go home and continue with your training at home.

It is much appreciated if you can inform Four Paws as soon as is possible.

Sick dogs

Please do not bring your dog to class if they have a contagious illness e.g., Kennel Cough or parasites e.g., fleas, or been in contact with another dog with a contagious disease.

Please notify Four Paws Dog Training as soon as possible.

Please also seek veterinary advice regarding bringing your dog to class if they are unwell.

Health and Safety

Dog Training is a physical activity and as such handlers are reminded to train with due care and attention to their own safety, and that of others and their dogs. Handlers are solely responsible for the conduct of their dog whilst on training premises.

Flexi-leads or extending leads are not permitted in class, as they can be dangerous in a group setting.

Four Paws Dog Training accepts no responsibility or liability for any loss, damage, accident, injury, or illness to dogs, handlers, or any other persons or property whatsoever.

We make every effort to ensure safety of both clients and dogs during consultations/classes.

By making a booking, you are accepting that participating in an activity with dogs, and you agree to indemnify Four Paws Dog Training for all personal injury and damage to property owned by you while attending the class.

You also agree to make any person who accompanies you to the class/consultation aware that they are also there at their own risk.

Photos

You and your dog may be videoed and/or photographed during the training class, or 121 training consultation, for research teaching and advertising purposes.

If you do not wish to have your dog photographed then please let us know as soon as possible.

Please note: All use will be anonymous, other than your dog’s name.

General information

Dogs do not learn in stressful situations so it is important that your dog will be comfortable in the company of other dogs, and people, during a class environment.

If you think your dog may find a class situation stressful, then you may be more suited to a 1-2-1 Home Training session, where your dog can be trained in more familiar surroundings.

If you knowingly have a dog that is not happy to be in the company of other dogs,( barking and lunging at other dogs) and you book onto one of our courses, and your dog is reactive in class, then you will be asked to leave the class, and no refund will be given.

We welcome children to attend our classes, as long as they are accompanied by a responsible adult. It is important to note that we cannot take responsibility for the safety of children during the classes.We kindly ask that supervising adults ensure that the children are safe at all times.Children under the age of 16 must be accompanied by an adult.

Your dog must be wearing a collar with an identification tag with your name and address on, as the minimum required by law.